We have become aware of fraudulent websites posing as legitimate C&A platforms. We are doing everything in our power to get these websites taken down from the web and prevent any further violations.
Our official website: https://www.c-and-a.com/eu/en remains a safe and secure place for online shopping.
Should you have any uncertainties or questions, please do not hesitate to get into contact with our customer service team (by telephone: +420 2 34709591 or by email: service_eu@shop-c-and-a.com)
How can users be sure that they’re on the certified C&A website?
At first glance, fake sites can look quite professional, but https://www.c-and-a.com is reservedly our unique, legit URL. Every other website address which pretends to be our online shop is not official and should therefore be taken down.
Are there visual or content-related differences which make it easy to recognise a counterfeit website?
Payments are always made through official online channels and partners. We will never send you a link for any payment over email. All of our products are offered in the official currency. We highly value quality, the same applies for our content. Several spelling mistakes and bad quality translations can also give away a fraudulent website.
Who is the point of call for customers who come across a fake store?
We advise anyone who finds one of these fake stores to contact the official authorities. We emphasise that our official website https://www.c-and-a.com/eu/en/shop is a safe place for online shopping. This situation is monitored on the daily by a team of experts and will continue to be a priority for all markets in which we are active. C&A is in no respect responsible for this form of fraud by third parties and we regret that we cannot step in to recover losses suffered.