Everybody is welcome in the C&A Community

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Hello, I am community. Everybody is welcome

Your community is where you feel you belong. Like a family, only in a broader sense. We have built our business on the family values of respect, love and responsibility – and a great pleasure in sharing! That’s why we became one of the first brands to democratize fashion by making our products available to most people instead of just the wealthy ones. Don’t get us wrong: if you happen to have lots of money – good for you! What we want to say is that it doesn’t matter to us. You are part of our extended family in any case.

Things we care about: our employees

We’re proud to say that more than 31,000 people all over the world work for C&A. With so many people, you would have to conduct surveys on a large scale to have any clue about what they think. Which is why we do exactly that! We ask them about their thoughts on our values, our strategy, our approach to sustainability and how we’re doing as an employer. We don’t ask all of them all the time, because that would be a bit annoying probably, but we conduct regional employee engagement surveys on a regular basis. And we don’t mean to brag, but it seems our employees are as happy with us as we are with them.

Things we care about: the important ones

Of course, everybody decides for themselves what’s important. Sometimes it is not really a decision, but a feeling one can’t help – especially if it involves other people. There are four things we as a company value most:

People

By which we mean all people. Full stop.

Teaming up

Relationships make us stronger. And dynamic, open-minded, passionate exchange sparks a light every single time – it simply is a fantastic thing.

Ideas

You are an endless source of inspiration to us. Because of you we want to create lasting products you can express yourself with and feel good wearing.

Sustainability

We want sustainability to be the new normal. Everything we do, we do with that in mind. And with that, we take care of the people: the people that help us to make the products, our employees in the stores and our offices, and, of course, our customers.

Things we care about: everyone feeling comfortable

There is no formula for beauty. Oh wait, there is – something mathematical about proportions and symmetry, apparently, but we don’t see beauty in numbers, which may seem a bit odd for a company. What we mean is you can’t put a template on people, they just all have different bodies. And that’s a good thing! So we just try to provide fashion for as many different people as possible, by offering a wide range of plus-size styles and maternity fashion, just to name a few examples.

Things we care about: everyone feeling included and represented

As human beings, we are said to feel most comfortable with the things we know best – and what do you know better than your own face? That’s why you have a tendency towards people who look similar to you. But we are making an effort to at all times stay aware of everyone who looks different from us, because while diversity might not be the most comfortable thing to strive for, it sure is altogether the best – in our opinion. So when casting models or deciding on visual concepts, we show diverse people and diverse lives.

Things we care about: everyone feeling equally respected

We know all genders are equally brilliant. It seems the world still needs some time to adapt to that fact, though. Some more so, some less – but everyone has started moving in the right direction. As long as this process continues – at least – we empower women. To bridge the gap, if you will. And we commit to issues concerning women specifically, like breast cancer, by supporting the Pink Ribbon Foundation or running “The Reminder Bra”.

Things we care about: our code of conduct

We follow the UN Guiding Principles on Business and Human Rights. And everyone working with us has to promise to do the same by signing our code of conduct. This is non- negotiable. With random visits by our SSC Team, we see for ourselves that our partners comply with our code of conduct. We perform and share audits on the topic with other companies and brands, so that we’re all on the same page and to join our problem-solving- forces – not just for ourselves, but also for others. That’s how we see it, anyway.

Things we care about: transparency in the supply chain

Despite our great efforts to keep track of everything that is going on with us and our suppliers, and zero tolerance for any serious issues at our factories, there still is a lot that can be done here. That is why we are constantly working on making our supply chain more transparent. We were one of the first companies to disclose the locations of all our global suppliers’ tier-1 and tier-2 factories and even some of our suppliers’ tier-3 spinning and fabric mills. Because even if things in the industry aren’t perfect yet, we don’t have anything to hide, and we want everyone to know that we feel responsible for all that happens within our supply chain. Also, we’re working hard on developing our suppliers and focusing together on empowering their workers. We want safe and fair workplaces for everyone, and to work on that while everyone can watch is the way to get there.