eCom LOG Operations Working Student (m/f/d)

Düsseldorf (DE)
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The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.
At C&A we are driven by our values and we believe that affordable and high-quality fashion is not contradictory to caring for people & the planet, we are always forward thinking and acting to develop our business and innovate the industry. This is your chance to join the C&A team as a eCom LOG Operations Working Student (m/f/d)!

As a working student in the eCom logistics area you will take ownership on certain parts of our supply chain and project management.

Your responsibilities

  • Monitoring optimal daily customer order and return fulfilment KPIs in selected areas.
  • Support the continuous improvement program in cooperation with the 3PL warehouse operations to optimize cost-benefit relation.
  • Support the supervision of the 3PL cost budget in defined business areas.
  • Create clear performance reporting on operational processes and/or KPIs.
  • Support communication and cooperation with customer representatives within C&A and external service providers
  • Support Inbound supplier delivery compliance and evaluate Value Added Services in case of supplier deviations
  • Monitor Inbound claims internal C&A if data transfer issues occur. Coordination with C&A Tech department.
  • Support the Transport Manager for any logistical questions regarding click & collect store deliveries and returns.

What you bring

  • Currently enrolled in a university program in Logistics, Supply Chain Management, Business Administration, or a related field
  • Affinity and basic experience in logistics, preferably in eCommerce
  • Affinity and basic experience in project management and stakeholder management
  • Effective communication skills, high resilience and proactive, solution-oriented attitude
  • Ability to prioritise and deliver on a high numbers of tasks with varying workloads
  • Creativity and attention to detail
  • Fluent in English; German knowledge is beneficial

What we offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:

    • Countless learning and development opportunities via our C&A academy
    • An employee discount of 20% in C&A stores
    • Mental health and wellness program
    • An exciting job in an international and inspirational working environment
    • A positive working atmosphere and a talented team with an open feedback culture

C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board that is committed to building a diverse and inclusive organization where everyone can become their best self.
We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Even if you don't check every box, but see yourself contributing, please apply and help us build an inclusive community.