C&A's response to Peter Humphrey's allegations published in the Financial Times on February 16, 2018 and again quoted by the media in December 2019:
We had taken the allegations by the British author Peter Humphrey published in the Financial Times on February 16, 2018, very seriously and immediately initiated an investigation. As part of this investigation, we have directly approached Peter Humphrey to hear more details about his observations.
C&A strongly condemns the mistreatment of animals for fibre production. The cruelty towards cashmere goats as shown in the PETA video is shocking and unacceptable. While we are not aware of any such cases of abuse among our suppliers, we acknowledge that safeguarding the ethical treatment of animals in thousands of small farms in remote areas, is a challenge that requires a collaborative industry approach.
For C&A, a fundamental right of all workers is to have a safe and healthy work environment. Since 2013, C&A has therefore been supporting the Accord with the aim of further improving the building and fire safety situation in Bangladesh textile factories.