Starting at the top
C&A’s management structure is designed to interpret, coordinate and implement our mission and goals.
We grow great leaders, and in turn, great leaders grow C&A.
The C&A leadership team oversees and manages C&A retail operations in 19 European countries, as well as related areas such as sustainable business development and corporate responsibility.
It’s no surprise to us that many senior managers are often chosen from within C&A. We’re extremely proud that we have been able to recruit, train and retrain so many gifted people for so many years. Naturally, C&A also recruits executives who possess cutting-edge insight and expertise, as well as new ideas from other companies and industries too.
Lead to perform
Of course, a company strategy and leadership styles are very subjective and can easily remain on a piece of paper. At C&A we go a step further!
Based on the C&A Values, we also have these seven Leadership Behaviors. These are concrete expressions of our values linked to the day to day performance of our people. Some see them in training, others in their day to day interactions and some are even measured on these as part of their annual Performance Appraisals.
Put simply, these provide ‘how-to’ guidance for all of our people:
- Get to the heart of the issue
- Give people the space to operate
- Inspire confidence
- Work as a team
- Focus and stay the course
- Set clear directions and expectations
- Decide and act through the customers’ eyes
Strengthening every link in the chain
C&A has a staff turnover well below the market average. We also retain far more of our trainees than our closest competitors. The reason? It’s actually very simple. We invest heavily in the care and maintenance of our people. We truly believe that when you join C&A, you don’t simply join an organization, you become part of the C&A family. It’s a huge part of what makes us so unique. Our corporate culture is based on fairness, openness, equal opportunity and mutual trust. We strictly follow the guidelines of the International Labor Organization (ILO), as well as all national labor guidelines and regulations.